Handling and selling medical equipment is not a job for the timid. Whether you service medical equipment, maintain it, sell it, or simply work in the industry, you know that you will always be expected to remain fully responsive to incoming requests.
With Go Answer, you can handle a high call volume day or night. Not only can we help you build a system for customer support that doesn’t intrude on your time off, but we can handle email tickets to build that support system and even handle a wide range of customer needs. That means your hours will become more predictable while our courteous professionals handle all of your communication requirements, twenty four hours a day, seven days a week.
It’s not enough to simply respond, however. That’s why our full service contact center can learn about your specific needs and help direct your customers and clients to the appropriate place—whether that means leaving you a voicemail, sending you an email, or responding via web chat. We’ll work with you to ensure that we have everything we need to represent your company in a professional manner.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
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Learn why thousands of small businesses rely on Go Answer to speak to their customers.
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