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Our medical answering services and contact center solutions are good for the health of your business.

Whatever field of healthcare you operate in, fast, effective responses are vital. Go Answer can adapt to your requirements, over a complete range of medical and healthcare specialties.

Answer Calls

We’re always on call.

Whatever your individual needs, Go Answer has a solution. We’ll be part of your team and work with you to fine-tune every service we provide. Your patients will receive the personalized attention they deserve.

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Extended reception hours

Provide seamless care 24 hours a day, 7 days a week, 365 days a year. We’ll be your virtual receptionist, taking care of scheduling, appointments, time management, and keeping lines of communication open whenever you or your patients need us.

No voicemails or robots

Trust is the cornerstone of the healthcare field. With Go Answer, your clients and patients talk to a real person who truly cares. We keep the lines of communication open and provide reassurance to those who need it most.

Seamless, instant communication

Perhaps no other industry demands clearer or accurate communication than healthcare. With Go Answer at your back, you can expect this and more.

Fine-tune specific requirements easily

Whether providing the sensitivity and tact needed when handling the point of contact for a funeral service or dealing with unexpected medical issues, we’ll deliver the highest-quality service that your reputation was built on.

Real people helping real people, really well.

We can adapt our service to meet your requirements over a complete range of medical and healthcare specialties, providing what’s needed for your business, and your patients.

We offer a vital addition to your business in fields such as Addiction Recovery, Doctors, Dental, Funeral Services, Home Health, Medical Equipment, Veterinary, and more. Our professionals understand that each has its own particular needs and challenges. We’ll always go above and beyond to provide the highest level of service you and your clients can count on.

Andy Smith

Andy Smith St. Lucia

Kenneth Ryan

Kenneth Ryan Florida

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Business Focused

If you’re looking for streamlined answering services or contact center solutions for your business, our experts have you covered. We work with businesses of all sizes and have vast experience working with a variety of healthcare specialities. Companies across the nation count on us for award-winning outsourced communications.

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Cost Optimization

Get the medical answering and contact center services you need, without paying for those you don’t. We tailor our solutions to every client’s unique business model and provide transparent pricing to save you one expense where it’s needed most.

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Seamless Experience

No matter what your specific needs may be, the Go Answer team will work with you to build a script to handle a wide range of inbound needs for your services. We’ll make sure every patient and client feels valued when they contact you.

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Dedicated Support

When you work with Go Answer, you have access to a dedicated account manager. We take care of our clients just like you take care of yours, offering the highest-quality, professional care and attention.

Virtually magic. Totally human.

Virtual Receptionists

Virtual Receptionists

Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.

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Live Web Chat

Live Web Chat

Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.

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Real-Time Transparency

Real-Time Transparency

Our data is your data. We’re committed to providing real-time metrics at your fingertips with our AlwaysOn™ Mobile App and dashboard. Our technology provides compelling data-points tracking everything from how many minutes are left in your package to your average call length.

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Try Go Answer Risk-Free

Learn why thousands of healthcare companies and medical professionals rely on Go Answer to speak to their customers.

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