Handling the unique challenges that law firms of all sizes contend with requires an exceptional legal intake team. We’ll supply that team.
We understand every call or message could be a potential new client or an important update. We’ll handle every caller with the utmost care and empathy, qualifying leads and even sending retainers on your firm’s behalf.
Get StartedPrioritization is key to a smooth-running legal business. We handle appointment setting, call routing, messages, providing email, SMS, and even web chat support for your firm, 24/7/365.
Never let language barriers get in the way. Our bilingual agents can handle everything for you, effortlessly switching between English or Spanish, should the need arise.
Legal matters never sleep, and neither do we. Our legal intake staff ensures your firm is available to leads and clients whenever they need help, 24 hours a day, 7 days a week, 365 days a year.
With Go Answer in your corner, you’ll have everything you need to make your clients feel valued.Secure more business for your firm, establish trust, and provide a level of care that is the envy of your peers with a real person at the end of every line.
Eliminate hassle, reduce stress - we are so much more than an answering service. Think of us as a legal triage center, covering the multiple facets that are the bedrock of every successful law firm.
Legal inbound services - primary contact point calls are one of the best services to outsource. It frees up your time to devote to more highly skilled aspects of your firm, while new and existing inquiries are dealt with efficiently and professionally.
From solo to Am Law 100, we know that being able to run a successful firm means being able to rely on your team. We are that team. Our award-winning outsourced solutions provide opportunities to scale and keep your practice covered, 24/7.
Protect your bottom line with solutions tailored to your firm’s specific needs. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use.
We become the experts on you and your practice. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, you can rely on our team to take care of your clients.
We’ve developed a support structure that ensures full accountability. Rest assured that we’re in this together. You’ll have quick access to your dedicated account manager. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our dedicated division of legal specialists provide expert client support for law firms across North America. From qualifying a caller via an intake, to deploying your firm's retainer agreement - our legal division is expertly trained in all areas of law from personal injury to the latest developments in mass torts.
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Learn why thousands of companies and law firms rely on Go Answer to speak to their clients.
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