The elevator business, as the old saying goes, has its ups and downs—but there should be one constant in the way your business handles the barrage of calls, appointments, and scheduling issues that come up: effective communication. Go Answer can provide the steady, courteous service you need to ensure that your elevator customers feel well taken care of, no matter when they might call.
It starts with 24/7 responsive services. Our virtual receptionist can work according to your script and screen calls at any hour of the day, giving your customers the feeling like you’re a 24-hour service without disrupting your off-time. If you have employees working around the clock, our specialists can get in touch with them and ensure that every customer’s needs are addressed.
But it’s about more than call forwarding. We can also offer the personal touch that contact centers often forget about. That includes following up on appointments, scheduling appointments, and even using a script that you wrote to ensure that everyone feels valued. There’s no reason that you should have “up and down” services when it comes to the way you communicate with clients. Outsource these needs with a professional and build up a stronger, more responsive brand.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
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Learn why thousands of small businesses rely on Go Answer to speak to their customers.
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