When you work in government, you have to remain accountable to the people. That’s true at every level. With Go Answer, you can outsource more communication to streamline how things run, ensuring that the people feel their voice is heard.
Government has to remain just as flexible and responsive to a range of services and private contractors. Like any other entity or institution, government work includes managing these relationships. The courteous professionals at Go Answer can provide you with the full-service contact center that accomplishes just that.
Whether you want to incorporate web chat on your government site, set up a virtual receptionist system for forwarding calls like a much larger department, or simply need to expand your communication systems, Go Answer can help. We can even handle outbound follow-up work, appointment setting, and use 24/7 live agents to ensure that your work in government always runs as smoothly as possible.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
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Learn why thousands of small businesses rely on Go Answer to speak to their customers.
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