In emergency response and restoration, time is always of the essence. That’s why it’s so critical to use a communications system that promotes access and fast responses, keeping you as flexible as possible. Go Answer understands the importance of time, which is why we can help streamline your communications and make you more responsive than ever before.
How does it work? By connecting your clients to the emergency restoration they need, you provide an important service. It starts with a 24/7 contact center that’s available to your clients, day or night. After all, emergencies don’t always happen on everyone’s schedule.
Working from your script, we can help funnel your clients the places they need even when you’re not in the office. That includes offering web chat services or even direct contact center services—both of which keep you fully automated and capable of handling live customer interactions when you’re away. Go Answer can step in and help link the needs of your clients with the emergency restoration they need.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
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Learn why thousands of small businesses rely on Go Answer to speak to their customers.
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