Outdoor work can be challenging—not only from a physical standpoint, but in how hard it is to manage your business.
In construction, you have to handle appointments, phone calls, follow-ups, respond to emergencies—all while you’re trying to focus on the job at hand. At Go Answer, we provide full contact center services, customizable to your needs, to ensure that your construction outfit can always respond to the outside world with timely professionalism.
How does it work? We’ll assign our courteous professionals to understanding the specific scripts that work best in your business. We can not only handle 24/7 call management, but we can forward the right calls to you—and screen the ones that you don’t need to hear right now. It’s a customizable process, which means you aren’t outsourcing your important work to a simple call center farm.
Not only can we help book appointments, but we can also handle following up with previous clients and even vendors to ensure that everything in your construction business is working just how it should. Put it all together and Go Answer can be like a business-within-a-business—for just a fraction of the price.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
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Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
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Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
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Learn why thousands of small businesses rely on Go Answer to speak to their customers.
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