Home health and hospice services aren’t always straight-forward. They can require emergency dispatching needs. They can include routine doctor's visits—or they can require flexibility to make new appointments.
With Go Answer, you can build the best possible home health communications system for your business to help each and every one of your clients to feel as comfortable as possible.
How does that happen? It starts with customization. We’ll work with you to build the scripts and systems necessary to handle incoming phone calls, 24/7. That means we can not only learn the phone numbers of note in your area, but we’ll respond with a friendly, courteous manner every single time. This helps those under your care to feel valued, and ensures that you never cut anyone out of the loop simply because their needs don’t run on your office hours.
We can also help those who inquire about your services get directed to the appropriate personnel. For example, our web chat services enable your website to fully respond to new inquiries and potential sales, directing these potential leads where they need to go to learn more.
Kitchen start-up or a Fortune 500 company, we know what it takes to run a successful business. Our award-winning outsourced solutions minimize stress and remove the hassle, providing opportunities to scale.
Every little bit helps. Our dedication to getting it right will save you time and expense where it’s needed most. Never pay for services you don’t use, with no hidden fees or locked-in contracts to worry about.
We’re experts at what we do. We’ll understand every aspect of your business, upholding the standards you’ve set. Professional, polite, and highly-skilled, your customers will think we’re part of your office team.
We’re in this together. Our transparent support structure ensures full accountability, with quick access to your dedicated account manager, 24/7/365. We’ll be there for you, whenever you need us.
Real people vetted specifically for their role and industry experience, expertly answering the phones, replying to emails, SMS, and handling multiple inbound and outbound inquiries. Service with a virtual smile, available 24/7 at a fraction of the cost of an in-house team.
Learn More
Forget robot technology “answering” algorithms and keyword prompts. We’re putting the “live” into live chat, with proactive or click-to-chat services available to your customers every second of every day, 365 days a year. Build trust and pave the way for a lasting business relationship.
Learn More
Our data is your data. We’re committed to providing real-time metrics at your fingertips with our Always On mobile app and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package, to your average call length.
Learn More
Learn why thousands of small businesses rely on Go Answer to speak to their customers.
Get Started
