When you own and operate a franchise, it’s a communications machine. You have to communicate with corporate, with employees, with customers, with supervisors, with contractors—the list goes on and on. And chances are you simply can’t put in the time to be available on every shift. That’s where Go Answer comes in.
Whether you need to set appointments with contractors or want to follow-up with employees to ensure that a shift is covered, an arrangement with Go Answer can serve as your central hub for all your corporate communications. You don’t always have to be physically present at your franchise, especially if you own multiple franchises—you simply have to enlist the help of a contact center that takes the time to understand your processes.
We’re focused on your business 24/7/365, just like you. Keeping your business successful is hard-work, let us help you keep everything on track. Our award-winning team can help you minimize stress and remove the hassle, providing opportunities to scale.
We’re dedicated to getting it right, which means saved time and money where you need it most and every little bit helps. Never pay for services you don’t use and with no hidden fees or long term contracts, you don’t have to worry about feeling locked in.
There’s nothing better than a seamless experience for your customer. We’ll do everything we can to understand your business so we can stick to the high standards that you’ve set. With our team of professional, polite, and highly-skilled experts, your customers will think we’re part of your in-office team.
When you need support we’re here for you. With your dedicated account manager and our transparent support structure, offering your business full accountability 24/7/365. We’re here to help however, whenever.
Our team is filled with real people, vetted specifically for their role and industry experience to ensure expert-level help in answering the phones and handling multiple inbound and outbound inquiries. We offer service with a virtual smile, and we’re available 24/7 at a fraction of the cost of an in-house team.
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Forget “answering” algorithms, robot technology and keyword prompts! We’re here to put the “live” into live chat, and the pro into active with our click-to-chat services, now available to your customers every second of every day. Build trust and pave the way for a lasting business relationship with fully scalable business solutions.
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Our data is your data. With real-time metrics, we’re committed to transparent data reporting, at your fingertips with our AlwaysOn™ Mobile App and dashboard. Our technology provides compelling data-points tracking how many minutes are left in your package based on your average call length.
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Learn why thousands of companies and law firms rely on Go Answer to speak to their clients.
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